LaCena by Nola Campus

Discover Lacena by NOLA Campus: Training to Elevate Service Excellence

Welcome to our blog! Today, we want to talk to you about one of the most exciting aspects of our Lacena by NOLA Campus: continuous training and professional development for our staff. This year, we have focused on strengthening the knowledge and skills of our employees to deliver exceptional service. Our training program ranges from orientation for new employees to specialized courses in coffee, cocktails, and baristas. Join us on this journey towards service excellence and discover how the Lacena by NOLA Campus raises the standards of quality.

Training for new employees: In our commitment to providing an unparalleled experience, we invest in the training of our staff from day one. We understand that each member of our team plays a crucial role in customer satisfaction. Therefore, at the Lacena by NOLA Campus, we offer training programs designed to equip our new employees with the knowledge and skills necessary to excel in their roles. From service protocol to customer care, we ensure they are prepared to deliver exceptional service at all times.

Coffee courses: Coffee is one of our specialties, and we believe in the importance of mastering all aspects related to this beloved beverage. At our Campus, we offer coffee courses taught by experts in the field. Our employees visited our coffee supplier's facilities, where they learned about the entire coffee process, from bean to cup. They were taught how to professionally handle the product to serve this special beverage to our customers in each of our restaurants.

Specialized cocktail course: Mixology is an art that has the power to surprise and delight even the most discerning palates. At the Lacena by NOLA Campus, we recognize the importance of having experts in cocktail creation. For this reason, some of our employees attended a professional training program held in Murcia. During this program, participants learned about mixing techniques, selecting quality ingredients, attractive presentation, and flavor balance. With this training, our bartenders can create authentic liquid masterpieces that will captivate our customers.

Barista training: Being an expert barista is a skill that goes beyond making a good cup of coffee. At the Lacena by NOLA Campus, we strive to provide our employees with comprehensive training in the art of barism. Two of our managers attended the masterclass held in Madrid, where they specialized in offering an incredible experience with this everyday beverage.

Conclusion: At Lacena by NOLA Campus, we believe that continuous training and professional development are essential for delivering exceptional service. Our commitment to elevating standards of quality is reflected in the comprehensive programs we offer, from new employee orientation to specialized courses in coffee, cocktails, and baristas. We are proud to invest in our staff's knowledge and skills to ensure an exceptional dining experience for our customers.



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